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problem with pix puzzles

 
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problem with pix puzzles - 12/7/2019 4:06:13 PM   
whippetmom

 

Posts: 1
Joined: 3/23/2017
From: United States
Status: offline
For some reason, when the puzzle loads it only displays a few rows and not the whole grid. For example, link a pix displays only 4 lines and the ability to scroll down the grid. It's impossible to do the puzzle only seeing 4 lines at a time. I have never encountered this before. I don't know how to copy paste the screen to show you an example. I tried!
Post #: 1
RE: problem with pix puzzles - 12/7/2019 4:18:36 PM   
henrythehappyhippo

 

Posts: 1
Joined: 12/8/2009
From: United Kingdom
Status: offline
Mine has just started doing this too- did you maage to solve it? (Its very annoying isn't it!)

(in reply to whippetmom)
Post #: 2
RE: problem with pix puzzles - 12/11/2019 11:03:55 PM   
mariangel

 

Posts: 32
Joined: 5/11/2007
From: United States
Status: offline
Today my fill-a-pix big cursor is not filling everything, only the middle square.
Yesterday it worked perfectly.

(in reply to henrythehappyhippo)
Post #: 3
RE: problem with pix puzzles - 12/12/2019 1:14:41 AM   
addieknight

 

Posts: 12
Joined: 12/21/2008
From: United States
Status: offline
am being told to shut down website because it's using too much energy

(in reply to mariangel)
Post #: 4
RE: problem with pix puzzles - 12/12/2019 9:10:31 AM   
Admin

 

Posts: 43
Joined: 5/15/2008
From: Israel
Status: online
We have just converted all our Flash games to HTML5. For any issues, please send us an email to support@conceptispuzzles.com

Thanks, Dave

(in reply to addieknight)
Post #: 5
RE: problem with pix puzzles - 12/12/2019 10:20:31 AM   
Admin

 

Posts: 43
Joined: 5/15/2008
From: Israel
Status: online
This is because your settings have changed. Please go to the Settings > Use Smart-fill cursor as, and select "Mouse pointer". Alternatively, you can leave the setting as-is, and when you want to fill all 9 square you can double-click the mouse on the frame of the red smart-fill cursor or simply press the space-bar on the keyboard.

Thanks, Dave

(in reply to mariangel)
Post #: 6
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