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Window opening with puzzle in tiny scroll area

 
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Window opening with puzzle in tiny scroll area - 12/7/2019 2:41:42 PM   
monkeybrains

 

Posts: 12
Joined: 11/9/2005
From: United Kingdom
Status: offline
Hi
Playing windows 10, Chrome

In the last hour or so, when I open a puzzle the window opens with the content in a tiny scroll area so that the game is unplayable.

Flash is enabled - was working fine earlier today.
Tried logging out and back in.

Has an update just gone out?

Thanks
Post #: 1
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 2:44:44 PM   
janetmcbride

 

Posts: 1
Joined: 5/21/2011
From: United Kingdom
Status: offline
Yes, same problem here :(

(in reply to monkeybrains)
Post #: 2
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 2:48:07 PM   
OPankotsch

 

Posts: 37
Joined: 10/8/2004
From: Germany
Status: offline
Haveing the same problem, worked several hours ago, now it's "broken". Google Chrome on macOS High Sierra

(in reply to janetmcbride)
Post #: 3
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:01:43 PM   
monkeybrains

 

Posts: 12
Joined: 11/9/2005
From: United Kingdom
Status: offline
I am a web developer and so have managed to fix it locally. The issue is the .content class has a height of 100% and when the page loads the flash element is smaller. For those not technical dont worry about it but if you feel brave you can do the following...

1.Open the window for your game
2. Right click underneath the scroll area and select 'Inspect'
3. Another window will open which is showing the html behind the page.
4. click the little arrow on the left of <body class="cap">...
5. Click on the line that says <div class="content".....
6. The row of text will be hightlighted
7. On the right you will see something that says .content{height: 100%:}
8. double click on the '100%' and you will get a text box to type into. Change '100%;' to '1500px;' and the game is then playable.

(in reply to OPankotsch)
Post #: 4
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:02:10 PM   
lkw20

 

Posts: 1
Joined: 1/6/2016
From: United States
Status: offline
Me too, using Safari.

(in reply to OPankotsch)
Post #: 5
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:03:17 PM   
bessie

 

Posts: 4
Joined: 7/14/2011
From: United States
Status: offline
Reporting the same issue, happens with all puzzles, including samples, free puzzles, and purchased puzzles.

(in reply to OPankotsch)
Post #: 6
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:19:42 PM   
Hexentanz

 

Posts: 2
Joined: 4/4/2003
From: Germany
Status: offline
Same issue as well (Edge). Wanted to follow the description of monkeybrains but failed already at #2 - no "inspect" visible.

(in reply to monkeybrains)
Post #: 7
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:21:54 PM   
Hexentanz

 

Posts: 2
Joined: 4/4/2003
From: Germany
Status: offline
Same issue as well (Edge). Wanted to follow the description of monkeybrains but failed already at #2 - no "inspect" visible

(in reply to monkeybrains)
Post #: 8
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:25:00 PM   
AmyL

 

Posts: 1
Joined: 9/21/2006
From: Afghanistan
Status: offline
Thanks so much! That solved it

(in reply to monkeybrains)
Post #: 9
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:29:38 PM   
monkeybrains

 

Posts: 12
Joined: 11/9/2005
From: United Kingdom
Status: offline
Try on chrome - edge doesnt permit developer tools by default x

(in reply to Hexentanz)
Post #: 10
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:48:33 PM   
willow94

 

Posts: 1
Joined: 10/30/2018
From: Norway
Status: offline
I use firefox. 750px worked best for me

(in reply to monkeybrains)
Post #: 11
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:49:18 PM   
femvoxfan

 

Posts: 2
Joined: 8/17/2003
From: United States
Status: offline
I have the same problem here. The puzzles aren't playable now as the viewing area is far too small in the flash window that pops up. I'm running Windows 10 and using Microsoft Edge. Hope you guys can troubleshoot! Good luck and thanks for the puzzles!

(in reply to monkeybrains)
Post #: 12
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 3:55:45 PM   
SzEB

 

Posts: 2
Joined: 1/14/2017
From: United States
Status: offline
Not working for me either :( How will I get through Saturday without my puzzles?

(in reply to monkeybrains)
Post #: 13
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 4:01:59 PM   
Robert58

 

Posts: 1
Joined: 9/5/2012
From: United States
Status: offline
Same here. Going to clean the garage. Thanks

(in reply to SzEB)
Post #: 14
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 4:03:07 PM   
femvoxfan

 

Posts: 2
Joined: 8/17/2003
From: United States
Status: offline
Thanks monkeybrains! This fix that you posted is working for me! 1500px made the window a bit big on my system so I tried making that number a bit smaller, but at least now I can play. Plus it's fun to try and troubleshoot things like this! Thanks again for the help, this was great!

(in reply to monkeybrains)
Post #: 15
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 4:27:14 PM   
monkeybrains

 

Posts: 12
Joined: 11/9/2005
From: United Kingdom
Status: offline
Seems to be fixed properly now - thanks

(in reply to femvoxfan)
Post #: 16
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 4:48:56 PM   
Admin

 

Posts: 43
Joined: 5/15/2008
From: Israel
Status: online
The problem has been fixed, and you should be able to play again

Thanks, Dave

(in reply to monkeybrains)
Post #: 17
RE: Window opening with puzzle in tiny scroll area - 12/7/2019 7:19:17 PM   
SzEB

 

Posts: 2
Joined: 1/14/2017
From: United States
Status: offline
Thanks for the fast fix!

(in reply to Admin)
Post #: 18
RE: Window opening with puzzle in tiny scroll area - 12/29/2019 12:07:07 PM   
littlefeen

 

Posts: 1
Joined: 1/7/2009
From: United States
Status: offline
I'm having a similar problem with some of the Mega Pic-A-Pix. The window for some of the puzzles won't show the entire puzzle. I've maximized the window size and even tried Moneybrain's fix up there. It's still cutting off the bottom of the puzzle. It seems to be a problem in the puzzles where the clue columns are very long, so it's not an every puzzle problem. But it sure would be ice to be able to play some of these older puzzles!

(in reply to Admin)
Post #: 19
RE: Window opening with puzzle in tiny scroll area - 1/1/2020 7:37:39 AM   
Admin

 

Posts: 43
Joined: 5/15/2008
From: Israel
Status: online
It looks like either your browser is zoomed-in, or your computer screen settings are zoomed-in (or both). In case this doesn't fix the problem please send us an email to support@conceptispuzzles.com

Thanks, Dave

(in reply to littlefeen)
Post #: 20
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