Strange flashing artefacts when solving mega puzzles with the iOS app (Full Version)

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Glidos -> Strange flashing artefacts when solving mega puzzles with the iOS app (4/10/2023 10:40:59 PM)

When solving advanced mega puzzles in the iOS app I'm seeing flickering grey shapes appear. Is this a known problem. Doesn't happen with smaller puzzles. Happens most of the time with mega puzzles. The shapes seem to be misdrawn block separaters. It looks like some sort of array overflow problem. I've added a screen capture to this post.

[image]local://483373/02D5BADC16184042BBCF281236D4B870.jpg[/image]




Glidos -> RE: Strange flashing artefacts when solving mega puzzles with the iOS app (4/10/2023 10:44:13 PM)

Here's another example

[image]local://483373/E7366EB2E3D44E48AE5F47B86E275A79.jpg[/image]




Admin -> RE: Strange flashing artefacts when solving mega puzzles with the iOS app (4/11/2023 10:02:14 AM)

Sorry for this issue. It is a bug which happens on certain devices and under certain conditions. We are trying to find what is causing this issue to happen, but so far no luck. Sorry for the inconvenience and we hope we will be able to fix this soon.




Glidos -> RE: Strange flashing artefacts when solving mega puzzles with the iOS app (4/11/2023 4:53:00 PM)

Give me access to the source repository under NDA and maybe I can track it down. There are a few other oddities that occur from time to time.




gulshan212 -> RE: Strange flashing artefacts when solving mega puzzles with the iOS app (4/26/2023 3:26:54 PM)

Hello this is Gulshan Negi
Well, if you are experiencing flickering grey shapes or misdrawn block separators while solving advanced mega puzzles in an iOS app, it may be worth trying some general troubleshooting steps such as updating the app, clearing app cache, checking device settings, and reporting the issue to the app's developer. If the issue persists, contacting the app's support team or seeking further assistance from the developer may be necessary.
Thanks




Glidos -> RE: Strange flashing artefacts when solving mega puzzles with the iOS app (4/27/2023 9:12:24 AM)

Yeah, I'd tried that: I used the puzzle-progress backup feature, deleted the app and reinstalled it. It doesn't look like the problem is in the data. As for reporting to the developers - that's the purpose of posting here, and if you look 2 messages back from yours, you can see admin acknowledging it as a problem already known to the developers.




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