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pics won't download

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pics won't download - 12/11/2013 6:46:10 PM   
kay yeaman


Posts: 1
Joined: 9/28/2008
From: United States
Status: offline
I can't get the pics of the puzzles to download lately. What is the problem?
Post #: 1
RE: pics won't download - 12/11/2013 10:50:01 PM   


Posts: 1244
Joined: 4/28/2002
From: Israel
Status: offline
The problem you describe is probably with the browser on your computer. There can be several reasons: problem with cache, a pop-up blocker, Flash add-on disabled or corrupted Flash S/W. This happens from time to time. Here is a list of steps you can take to fix it:

- Cache: Try clearing your browser’s cache.
- Pop-up blocker: Please make sure pop-ups are enabled. If you have Google pop-up blocker make sure it is switched off for Conceptis website.
- Flash add-on disabled: Check your browser’s add-ons, to make sure Flash is enabled.
- Corrupted Flash S/W: Download and re-install Adobe Flash.

By the way, if you want to be sure the problem is with your browser, you can try using a different computer or a different browser on the same computer. You will most likely see everything is working well.

Hope this helps

Thanks, Dave

(in reply to kay yeaman)
Post #: 2
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