This problem is on your computer. There can be several reasons: problem with cache, a pop-up blocker, Flash add-on disabled or corrupted Flash S/W. One of the following steps should fix it:
Cache: Try clearing your browser’s cache.
Pop-up blocker: Please make sure pop-ups are enabled. If you have Google pop-up blocker make sure it is switched off for Conceptis website.
Flash add-on disabled: Check your browser’s add-ons, to make sure Flash is enabled.
Corrupted Flash S/W: Download and re-install Adobe Flash.