Can't see the puzzles
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Can't see the puzzles - 7/14/2012 2:46:17 PM
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avanderreijken
Posts: 5
Joined: 4/18/2004
From: Afghanistan
Status: offline
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I suddenly can't see the puzzles any more. I have javascript installed and flash player and cookies are allosed. A few days ago everything was alright, but now it does not work any more.
Who can help me?
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RE: Can't see the puzzles - 7/14/2012 4:46:49 PM
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dave
Posts: 1078
Joined: 4/28/2002
From: Israel
Status: offline
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Here are 4 steps which will usually solve this (and several other) problems:
- Cache: Try clearing your browser’s cache.
- Pop-up blocker: Please make sure pop-ups are enabled. If you have Google pop-up blocker make sure it is switched off for Conceptis website.
- Flash add-on disabled: Check your browser’s add-ons, to make sure Flash is enabled.
- Corrupted Flash S/W: Download and re-install Adobe Flash.
Hope this helps
Thanks, Dave
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RE: Can't see the puzzles - 7/14/2012 7:17:10 PM
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avanderreijken
Posts: 5
Joined: 4/18/2004
From: Afghanistan
Status: offline
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Thanks Dave,
I have reinstalled Flash player. I have no pop-up blocker. I have no idea what my browser's cache or my browser's add ons is. I have trouble in more places. Can't see you tube any more.
Can you explain to me what a browser's cache and a browser add ons is?
Ankie
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RE: Can't see the puzzles - 7/14/2012 8:59:55 PM
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dave
Posts: 1078
Joined: 4/28/2002
From: Israel
Status: offline
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Cache are the temporary files from previous websites you visited, and add-ons are various plugin programs which were installed to extend the capabilities of your browser (for example, Flash, PDF Reader). Where to find them depends on which browser you are using, but you will normally find them under "Tools" and then under "Options" or "Internet Options", "Add ons" or "Manage Add-ons"
Thanks, Dave
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RE: Can't see the puzzles - 7/14/2012 9:43:22 PM
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avanderreijken
Posts: 5
Joined: 4/18/2004
From: Afghanistan
Status: offline
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Thank you Dave, I eally don't know anything about computers, but with your help I changed a few things (don't ask me what exectly) and it worked. I van try to solve the puzzles again. Thank you so much.
Ankie
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