Strange flashing artefacts when solving mega puzzles with the iOS app

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Strange flashing artefacts when solving mega puzzles with the iOS app

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All Forums >> [PUZZLE FANS] >> Technical Support >> Strange flashing artefacts when solving mega puzzles with the iOS app

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Strange flashing artefacts when solving mega puzzles wi... - 4/10/2023 10:40:59 PM

Glidos

Posts: 4
Joined: 4/10/2023
From: United Kingdom
Status: offline

When solving advanced mega puzzles in the iOS app I'm seeing flickering grey shapes appear. Is this a known problem. Doesn't happen with smaller puzzles. Happens most of the time with mega puzzles. The shapes seem to be misdrawn block separaters. It looks like some sort of array overflow problem. I've added a screen capture to this post.

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Post #: 1

RE: Strange flashing artefacts when solving mega puzzle... - 4/10/2023 10:44:13 PM

Glidos

Posts: 4
Joined: 4/10/2023
From: United Kingdom
Status: offline

Here's another example

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(in reply to Glidos)

Post #: 2

RE: Strange flashing artefacts when solving mega puzzle... - 4/11/2023 10:02:14 AM

Admin

Posts: 74
Joined: 5/15/2008
From: Israel
Status: offline

Sorry for this issue. It is a bug which happens on certain devices and under certain conditions. We are trying to find what is causing this issue to happen, but so far no luck. Sorry for the inconvenience and we hope we will be able to fix this soon.

(in reply to Glidos)

Post #: 3

RE: Strange flashing artefacts when solving mega puzzle... - 4/11/2023 4:53:00 PM

Glidos

Posts: 4
Joined: 4/10/2023
From: United Kingdom
Status: offline

Give me access to the source repository under NDA and maybe I can track it down. There are a few other oddities that occur from time to time.

(in reply to Admin)

Post #: 4

RE: Strange flashing artefacts when solving mega puzzle... - 4/26/2023 3:26:54 PM

gulshan212

Posts: 3
Joined: 4/26/2023
From: India
Status: offline

Hello this is Gulshan Negi
Well, if you are experiencing flickering grey shapes or misdrawn block separators while solving advanced mega puzzles in an iOS app, it may be worth trying some general troubleshooting steps such as updating the app, clearing app cache, checking device settings, and reporting the issue to the app's developer. If the issue persists, contacting the app's support team or seeking further assistance from the developer may be necessary.
Thanks

(in reply to Grewle)

Post #: 5

RE: Strange flashing artefacts when solving mega puzzle... - 4/27/2023 9:12:24 AM

Glidos

Posts: 4
Joined: 4/10/2023
From: United Kingdom
Status: offline

Yeah, I'd tried that: I used the puzzle-progress backup feature, deleted the app and reinstalled it. It doesn't look like the problem is in the data. As for reporting to the developers - that's the purpose of posting here, and if you look 2 messages back from yours, you can see admin acknowledging it as a problem already known to the developers.

(in reply to gulshan212)

Post #: 6