Exclamation point (Full Version)

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JanAckerson -> Exclamation point (6/1/2013 9:16:54 PM)

I've been a member for a few months, and was able to solve puzzles as recently as yesterday. Today, there is an exclamation point on all of the puzzle thumbnails, and I can't play them.

I have Windows 7, Internet Explorer.




dave -> RE: Exclamation point (6/1/2013 11:11:23 PM)

The problem you describe is probably with the browser on your computer. There can be several reasons: problem with cache, a pop-up blocker, Flash add-on disabled or corrupted Flash S/W. This happens from time to time. Here is a list of steps you can take to fix it:

- Cache: Try clearing your browser’s cache.
- Pop-up blocker: Please make sure pop-ups are enabled. If you have Google pop-up blocker make sure it is switched off for Conceptis website.
- Flash add-on disabled: Check your browser’s add-ons, to make sure Flash is enabled.
- Corrupted Flash S/W: Download and re-install Adobe Flash.

By the way, if you want to be sure the problem is with your browser, you can try using a different computer or a different browser on the same computer. You will most likely see everything is working well.

Hope this helps

Thanks, Dave




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