Foren
 
Inbox  Address Book  My Subscription  My Forums  Photo Gallery  Member List  Search  Calendars  FAQ  Ticket List 

Refund and Dead Email Accounts

 
Logged in as: Guest
Users viewing this topic: none
  Printable Version
All Forums >> [PUZZLE FANS] >> Technical Support >> Refund and Dead Email Accounts Page: [1]
Login
Message << Older Topic   Newer Topic >>
Refund and Dead Email Accounts - 4/5/2014 6:50:45 PM   
xiuying

 

Posts: 17
Joined: 9/6/2008
From: United States
Status: offline
Hey,

I wrote to Conceptis to ask for a refund - I accidentally bought a puzzle on March 28 that was labeled as free. I must have clicked "Buy" instead of "Play free." This is not the first time this has happened to me, which is frustrating.

What is more frustrating is that the emails listed (support@conceptispuzzle.com and info@conceptispuzzle.com) are bouncing back to my inbox! I use gmail and I'd be surprised if conceptis blocks that email account.

Please help give me a refund on my puzzle! :(
Post #: 1
RE: Refund and Dead Email Accounts - 4/5/2014 7:01:28 PM   
kispppa

 

Posts: 35
Joined: 7/4/2003
From: Hungary
Status: offline
you misspelled the address; mind the 's' at the end
info@conceptispuzzles.com
support@conceptispuzzles.com

(in reply to xiuying)
Post #: 2
RE: Refund and Dead Email Accounts - 4/9/2014 2:39:42 PM   
xiuying

 

Posts: 17
Joined: 9/6/2008
From: United States
Status: offline
I went back and checked my emails. I mistyped my original post (thank you for catching that!), but my emails were sent to the correct email addresses - that is, the ones with the "s" at the end.

Can anyone at Conceptis please address this?

(in reply to kispppa)
Post #: 3
RE: Refund and Dead Email Accounts - 4/10/2014 3:50:16 AM   
dave

 

Posts: 1160
Joined: 4/28/2002
From: Israel
Status: offline
Hi xiuying

For some reason we never received your email. Please send again to: dave@conceptispuzzles.com

Thanks, Dave

(in reply to xiuying)
Post #: 4
Page:   [1]
All Forums >> [PUZZLE FANS] >> Technical Support >> Refund and Dead Email Accounts Page: [1]
Jump to:





New Messages No New Messages
Hot Topic w/ New Messages Hot Topic w/o New Messages
Locked w/ New Messages Locked w/o New Messages
 Post New Thread
 Reply to Message
 Post New Poll
 Submit Vote
 Delete My Own Post
 Delete My Own Thread
 Rate Posts